Manufacturing companies are currently innovating at a faster rate than ever, as the shift into the age of Industry 4.0 continues. These companies are under increasing pressure to innovate and perform at an exceptional rate, without compromising on safety, or quality. To achieve the right results, businesses are turning to the disruptive and transformative abilities of technology.
According to Deloitte, one of the major trends manufacturing companies are embracing in 2022, is the shift to the cloud environment for the purpose of agility. In the cloud, companies can leverage new tools for automation, intelligent insights, and data management. However, the cloud also represents a new opportunity to enhance communication and collaboration initiatives, with UC.
By creating a more agile and innovative UC environment, manufacturing brands can pave the way for faster discovery and development, without unnecessary risks. To help you explore the benefits of UC in manufacturing, we’re looking at some of the most insightful case studies from the sector.
Microsoft and Piramel Enterprises Limited
In the manufacturing space, it’s difficult to over-emphasize the importance of good communication between teams. For Piramel Enterprises Limited (PEL), it’s crucial to keep leadership teams and employees connected no matter what. During the pandemic, this demand for consistent collaboration and communication became even more significant.
To support employees and team leaders alike during a difficult period, PEL was on the hunt for a powerful tool, capable of creating a digital work hub for the organisation. The solution needed to be agile, easy-to-use, and capable of providing the right analytical insights. For PEL, Microsoft offered the perfect technology in the form of Microsoft Teams. The Teams solution allowed the team to continue working efficiently, while building a culture of transparency for the brand.
Today, PEL’s Teams investment has helps the company to keep employees up-to-date on everything happening within the business landscape.
Cisco and Hirschmann Automotive
Leading automotive manufacturing company, Hirschmann Automotive, strives to stay one step ahead of the competition, with a focus on consistent innovation and growth. With 5,500 employees worldwide, the company knows staying on top means ensuring consistent communication between staff. That’s why the brand works with Cisco on its UC solutions.
Hirschmann started its journey with Cisco via a Webex deployment, designed to enable vast video conferencing capabilities throughout the workforce. However, the company didn’t stop there. Eager to continue taking its communication strategy to the next level, Hirschmann also decided to work with Cisco on a new XR initiative, to get production machines up and running, even during the pandemic.
The company now uses XR technology to not only inspire better collaboration, but also conduct better face-to-face training initiatives for employees.
Avaya and Jindal SAW
A leading manufacturer of steel and iron pipe products with offices and facilities across the globe, Jindal Saw is a major market competitor. The company serves customers from the gas and oil industries, as well as engineering firms and government authorities. To serve the needs of its diverse clients, the company relies on excellent collaboration and communication between team members.
Unfortunately, in recent years, Jindal SAW began to notice inefficiencies in its current communication strategy. The telecommunications tools were inflexible, and complicated, causing major challenges for team members. To get ahead of the issue and continue delighting clients, Jindal SAW decided to turn to Avaya.
Avaya worked closely with the manufacturing brand to implement state-of-the-art cloud-based telephony via Avaya OneCloud. The new technology now allows for improved flexibility and mobility throughout the business.
