8x8 has secured a contract that sees 6,500 users move to its XCaaS platform.
The UK-based accountancy firm has deployed 8x8's contact centre and voice offerings for Microsoft teams to improve employee and customer experience.
XCaaS, or experience communications as a service, is what 8x8 dubs its combined UC and CC platform.
BDO said it wanted a platform that could reduce its phone bills and provide high-quality video calls, along with Microsoft Teams integration.
Stuart Walters, Chief Information Officer at BDO, said:
"It became clear that we needed an enterprise-grade cloud telephony platform that could integrate with Microsoft Teams, and offer high-quality global calling in a seamless and cost-effective way.
"8x8 provided everything we needed, helped reduce our mobile costs, and, as an added bonus, was one of the smoothest implementations I've ever witnessed."
The IT consultancy firm, EveryCloud, recommended 8x8 as the one size fits all solution to BDO's problems.
The key features of 8x8 to XCaaS are team chat, video meetings, voice and contact centre. Within the contact centre, there are analytics tools that improve customer service and the ability for its many workers to connect across the globe using Microsoft Teams.
