8x8 has appointed Samuel Wilson as its new Chief Executive Offer.
Wilson had been acting as interim CEO since November 2022, stepping up to the role after 8x8 terminated the contract of then-CEO Dave Sipes with immediate effect. Wilson performed the CEO duties while the UC vendor underwent a widespread candidate search following Sipes' departure but has now been appointed in the position permanently.
Additionally, Wilson, 8x8's Chief Financial Officer before its interim CEO, was appointed to 8x8's Board of Directors.
Wilson commented:
I am honored and thrilled to accept the role of CEO at 8x8. We have an exceptional team, a remarkable product portfolio, a relentless focus on innovation, mixed with a commitment to exceptional customer service. I am excited about the opportunity to lead 8x8 into its next chapter, driving growth and delivering unparalleled value to our customers around the world."
As well as CFO, Wilson has held multiple executive positions within 8x8. He was formerly Chief Customer Officer and Managing Director of EMEA, and Senior Vice President for e-commerce, global small business and U.S. mid-market.
As CFO, 8x8 credits Wilson with playing a pivotal role in spearheading operational efficiency and strategic initiatives, including reducing generally accepted accounting principles (GAAP) net losses, a return to non-GAAP profitability, the acquisition of Fuze, and more significant investment in innovation.
As well as his track record as CFO, knowledge of the growth and expense drivers of the business, and 25 years of executive experience in the technology sector, 8x8 has said that Wilson's success as interim CEO was a decisive factor in his appointment.
"Sam's performance during his tenure as interim CEO has been outstanding and made him the clear choice for CEO," added Jaswinder Pal Singh, Chairman of the Board at 8x8. "He has demonstrated remarkable leadership skills, a deep understanding of the industry, and a clear vision for the future of 8x8. He has a deep commitment to delivering shareholder value, and we have full confidence that he is the right person to lead the company into its next phase of growth and success."
In its announcement, 8x8 states its intention to expand its integrated Contact Center and XCaaS platform under Wilson's stewardship. Among its other plans are investments in "building its ecosystem of innovative technology and service partners to expand the portfolio of AI/ML solutions available on the XCaaS platform".
