Transformative communication company and leading Software-as-a-service provider, 8x8, recently announced an update to its partnership with Opus Telecoms. Opus is a strategic reseller partner for the 8x8 brand that can now offer 8x8 services using the extensive Virtual 1 UK network. This updated collaboration means that Opus has much greater control over the way it manages its connectivity, troubleshooting, and service delivery solutions for modern UK companies.
Going forward, Opus will be able to deliver a wide variety of 8x8 X Series products to customers as part of an end-to-end solution for ongoing reliability and exceptional voice quality. What's more, Opus can also take responsibility for supporting its clients, to ensure the highest standards for service.
Offering End-to-End Service Quality
Providing a combination of advanced managed IT services and end-to-end business communications, Opus focuses on delivering a variety of best-in-breed technologies, backed by leading high-quality personalised service to bring more value to clients. Opus primarily works alongside mid-market companies in the project management and professional service space. The brand also focuses heavily on complex deployments, such as contact centre solutions and global unified communications offerings.
Since the company launched in 1992, Opus has come a long way. Today, the brand supports over 1,500 SMB, enterprise and mid-market customers across the UK and more, both in the private and public sectors. The company's size has doubled for the past four years and is currently seeing a growth of around 20% YoY. Opus prides itself on fantastic customer service and was accredited with the ServiceMark award by the Institute of Customer Service in 2018.
According to Michael O'Donnell, Sales Director at Opus, the thing that sets the brand apart in the market is its commitment to excellent service. Opus wants to offer exceptional value to customers and partnering with 8x8 will allow the brand to offer the best cloud tech for its clients, with an all-in-one platform, and global reach.
