Alcatel-Lucent Enterprise has launched its ‘360 Partner Experience’ business relationship management platform to support 3,400 partners worldwide.
The 360 Partner Experience (360PX) has been designed to offer customised partner journeys for each organisation and increase their productivity and growth on ALE’s end-to-end (E2E) portfolio, which encompasses CCaaS, communications, and network over cloud, hybrid, or on-premise.
ALE has said it will assist companies in their transition to “as a service” (XaaS) and subscription-based solutions, while also supporting their capital expenditures (Capex).
Claudio Soland, SVP of Alliances and Global partner programme at ALE, said:
“Our 360 Partner Experience programme allows our partners, existing and new, to do both Capex and XaaS business with Alcatel-Lucent Enterprise within a single framework.
“The enhanced support will help them flourish, especially for those transitioning to a subscription model.
“In addition, the collaborative ecosystem we are promoting will benefit all our partners around the world.”
As well as supporting its current partners, Avaya is also seeking to gain new business partners, especially those with a vertical focus.
360PX includes a critical innovation called the “à la carte” accreditation framework that helps partners who are looking to specialise in sales or services for XaaS, Capex, and verticals, such as education, healthcare, transportation, energy, utilities, and government.
As a result, ALE believes that 360PX delivers the flexibility for partners to utilise it according to their strengths, whether they are experts in sales, services, or both.
By joining ALE’s partner network, partners can access solutions not only from ALE, but the entire network of partners can connect with one another and share their technologies.
