We're living in the age of collaboration.
As the rise of collaboration tools has grown more significant in recent years, companies have begun to realise that collaborative systems aren't just a useful addition to the workflow. Instead, teams are relying entirely on collaboration applications to make sure that they can achieve the highest possible levels of productivity and efficiency.
Unify, the Atos brand for communication and collaboration is one of the businesses leading the way towards immersive and enhanced software for services brands. The company offers integrated communication and collaboration solutions around the world, with customers ranging from five to 500,000 employees.
I spoke to Luiz Domingos, the CTO and SVP of UCC at the Unify/Atos brand, to talk about the latest updates to the Circuit environment - the Unify and Atos option for collaboration. Domingos has been with Unify for several years now and has also been within the communication space for over 2 decades.
Tell us About Unify/ Atos and Circuit
Unify has now been a part of the Atos network for around three years. Atos is a global leader in the digital transformation environment, which gives Unify access to disruptive technology and data it can use to transform its offerings. According to Luiz, Unify has been pushing hard on its communication and collaboration offerings recently, expanding its potential in the industry.
Unify initially started experimenting with their collaborative solution back in 2013, attempting to break away from a focus on just traditional telephony to do something new and exciting. At the time, people were talking about new ways of working, but collaboration tools were still in the inception phase. Circuit launched in 2015 to support the small to mid-sized business segment.
"We created everything required for a collaborative experience, including messaging and the conferencing solution, Circuit Meeting Room. The tool just kept growing after that to a point where people were able to access a collaboration and workplace orchestration environment in the same cloud interface."
What Makes Circuit Unique?
More than just a collaboration solution, the Circuit application provides workplace orchestration and collaboration tools combined in a flexible space. For instance, although Unify offers cloud collaboration and endpoint solutions, they also want to make sure that companies don't have to rip and replace their old legacy systems to tap into new technology. "We wanted to be able to interact with the legacy options that customers have so that companies can take advantage of future technology while still getting the most out of their existing investments."
According to Luiz, Unify and Circuit can provide telephony connectors so that companies can link to their existing on-premise PBX from their cloud collaboration environment.
