There are many reasons that voice is often the final element in business communications to be fully migrated to the cloud, and a complex legacy set-up may well be one of them. Before a cloud-native solution can be designed and proposed, you need to know exactly what you have in place presently, and how those services and pieces of equipment are actually being used.
As Marketing Director, Ian Guest, explained, “Auditing what you have now, helps you understand what you might need in the future. That sounds straightforward, but the audit itself can be anything but simple, particularly in large organisations, and those using a mixture of legacy systems through acquisitions and diversification in different markets. Furthermore, these systems may have been adopted at different points in the history of telephony technology, and specified with varying priorities in mind at the time.”
Auditing complexity
“In order to scope out a cloud migration project, you will need to assess the specifications of your existing systems; gathering information on everything from its capacity and power usage, to firmware and software licences, to your various endpoints and the configuration of those extensions, to call routing and hunt groups. Usage information is vital for determining usage profiles and identifying any unused assets elements that will need special attention during migration.”
While many organisations can piece this jigsaw of information together from within their system and its records, this painstaking manual exercise often results in a mass of reports in different formats, which is hard to synthesise into a coherent overview.
ReVeal: a bespoke tool for telephony auditing
By automating this process for their customers, Pure IP can now help users generate a detailed report of their telephony network and PBX environment using ReVeal — in hours, compared with the weeks that may be involved in a manual audit.
Users don’t even have to collate the data themselves, the whole process can be automated.
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Ian Guest[/caption]
