Sources close to UC Today have revealed Avaya’s plans to close its Dubai offices as it continues to execute on its plan to focus on the global 1500 enterprises.
The news broke earlier this week when staff were sent a memo which read, “After careful consideration, the executive team has made the decision to close the Dubai office. Effective March 7th, 2025, all Dubai employees will transition to work from home.”
The note also said, “Our priority is to support a seamless transition – we expect no impact on our teams’ ability to work productively and effectively support customer and business needs.”
The memo also included details of what employees can expect from their transition to working from home, asking them to remain contactable during core hours.
Avaya had made significant cuts to its Dubai team late last year, and the two-floor office space in the famous Emirates Towers was being underutilized.
What does this mean for Avaya in the Middle East? The regional office was once a key center for customers across the Avaya International business, which was dissolved under the previous CEO Alan Masarek.
New CEO Patrick Dennis has been consistent with his vision to focus on the top customers only, and while most of those top G1500 businesses sit in the US operations outside of that may suffer from cutbacks.



