NewsUC&C3 Aug 2020 · 3 min read

Bandwidth Reveals Duet for Microsoft Teams

Leader in communications software for the enterprise, Bandwidth, recently announced the arrival of Duet for Microsoft Teams- a comprehensive, dynamic E911 and direct routing solution

Rebekah Carter

Leader in communications software for the enterprise, Bandwidth, recently announced the arrival of Duet for Microsoft Teams. This comprehensive Dynamic E911 and Direct Routing solution is the only one of it’s kind. Duet is available from a carrier that directly owns and operates the underlying infrastructure, making it unique.

With Microsoft certified E911 and software-driven SIP, enterprises can migrate easily into Microsoft Teams with one provider. The Duet experience for Microsoft Teams builds on top of the existing software-powered network from Bandwidth. This solution stands out as the standard for PSTN connectivity behind leading platforms for CCaaS and UCaaS.

Bandwidth supports companies like Cisco, Google, Zoom, RingCentral, and Microsoft. What’s more, Bandwidth delivers a nationwide E911 network and is one of only two companies with Microsoft certification to provide this functionality for direct routing.

Supporting the Move to Microsoft Teams

[caption id="attachment_25489" align="alignright" width="200"] Irwin Lazar, UC Today[/caption]

VP and Service Director of Nemertes Research, Irwin Lazar, said that more than 69% of people moving to Microsoft Teams adopt Direct Routing for PSTN connectivity. Data shows that direct routing with capabilities like Bandwidth’s software migration improves deployment speed and ROI. Combining E911 dynamic location management with call routing allows for further opportunities in simplifying costs, operations, and Teams support.

According to the CIO of Inclusa, Josh Jandrain, his team chose to work with Bandwidth because of the company’s extensive experience with Microsoft. The solution provides all the tools companies need to access E911 and Direct Routing for Teams. Additionally, Bandwidth acts as a true migration partner for customer support during the process.

Migrating to Teams can be a challenging experience, but Bandwidth makes things easy by providing experts with the answers to all of your questions.

A Unique Service for Growth

Bandwidth SVP of Product Strategy, John Bell, says that a lot of businesses provide Direct Routing options. However, Direct Routing without 911 isn’t a complete service. Unfortunately, accessing this functionality in a cloud environment can be tricky.

“911 in a cloud environment is complicated - especially when you have to provide accurate location information when employees are moving between buildings, floors, and, often, even states"

"CIOs have to figure this out before they can implement a solution like Teams, and new 911 regulations like Kari’s Law and RAY BAUM’s Act create migration hurdles and added requirements"

That’s why Duet for Microsoft Teams is on-hand to solve the challenges that enterprises face.

[caption id="attachment_30541" align="alignleft" width="200"] John Bell[/caption]

Companies can leverage an innovative and dynamic range of location capabilities to suit the Microsoft Teams landscape. With Bandwidth, companies can natively route 911 calls across a reliable and secure nationwide network, based on location information at the time of the call. This ensures that companies can meet with new and existing regulations.

Bandwidth offers Duet for Microsoft Teams for large companies with access to Microsoft certified SBC technology. Organisations can learn more about the Duet for Microsoft Teams experience by tuning into the live session from the company on the 4^th of August during the Enterprise Connect Virtual event.

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