International comms group BICS has acquired communications platform-as-a-service (CPaaS) specialist 3m Digital Networks.
Headquartered in Bangalore, India, 3m operates under the MOBtexting brand, and will add AI-enabled voice, multi-channel messaging - including verification services, IP messaging and rich communications services (RCS) - and advanced analytics services to BICS' portfolio.
Belgium telco Proximus acquired full control of BICS in February this year. BICS’ cloud communications portfolio serves three distinct digital use cases, including customer engagement, customer support and collaboration.
3m Digital Network says it currently serves 500 customers and carries over 3bn messages a year.
3m's technology will augment BICS’ API-based communications, and leverage its cloud reach in more than 200 countries, SIP-trunking and global voice and messaging coverage, to boost 3m's own services.
“This acquisition fast-tracks BICS’ vision to become an integrated communications platform company, combining our global reach with software-based applications for a seamless user experience,”
said Matteo Gatta, BICS Group CEO.
“With these new capabilities, we can offer our customers a broader set of tools to quickly and more effectively engage their customers through the power of digital communications.”
