October has arrived, and the promise of a new year is just around the corner. However, before today’s Unified Communication, Collaboration, and CX companies are ready to surge in to 2021, there’s still a lot of work to do.
In the last week, we’ve explored the arrival of a faster and better calling experience for Microsoft Teams customers. We’ve checked out RingCentral Video’s launch in Europe, and even offered you some insights into the influencers you should be following in UC&C.
If you haven’t had a chance to check out our top stories from the last 7 days just yet, here are the basics to get you started.
The Top UC&C Influencers for 2020
2020 has been an unpredictable year for companies from all backgrounds. No-one could have predicted what happened with the COVID-19 pandemic, and the rapid shift in strategies for the world of work. However, there are a handful of people who seem to hit the ground running with the latest insights and tips on the UC&C landscape.
Our publisher, Rob Scott shared his list of the top 10 Unified Communication and Collaboration influencers for 2020. These are the go-to figures that customers, business leaders, and partners should be looking at when they want to learn more about where communication is heading. Check out our top 10 here, and let us know if you agree.
There’s a New Calling Experience for Teams
Microsoft Teams is currently one of the most popular tools for team collaboration in the digital landscape. Offering the perfect combination of video, audio, and messaging, Teams integrates with the tools that employees already use every day. Now, the Microsoft brand is making sure it holds onto its place at the top by investing in a new and improved calling experience for Teams.
Following Microsoft Ignite 2020, Microsoft will be making some crucial changes to the calling experience, ranging from new solutions for collaborative calling to more affordable Teams phones. Microsoft is even overhauling its UX with a more streamlined feed-like view for your call contacts and records. Read the details here.
The Microsoft Teams October Update
Here at UC Today, we’re always keen to keep you up-to-date on the latest innovations and updates to come from companies like Microsoft. Recently, Microsoft launched its 2020 Ignite event, which came with a wide range of exciting points to discuss. Our publisher, Rob Scott joined forces with Microsoft MVP, Tom Arbuthnot, to talk about some of the most recent updates to the platform.
