Welcome back to another weekly roundup of our top stories for the week.
There’s been plenty of buzz in the unified communication, collaboration, and customer experience landscape in the last seven days. Slack and Microsoft Teams embraced the option of Cisco Webex calling for team collaboration users.
Microsoft also introduced a wide selection of new WFH features, while Five9 accelerated its global presence with new business growth strategies.
If you haven’t had a chance to keep up with everything, here are some of the most-read stories from the week.
Slack and Microsoft Teams Offer Cisco Calling
Cisco’s Product Manager, Bryan Morris, recently released a blog post about new opportunities for companies to take their meetings to the next level with Cisco calling. The Webex unified app offers a comprehensive meeting, messaging, and calling solution for today’s business leaders. However, some companies still want to unlock the functionality of Slack and Microsoft Teams.
Since neither Slack nor Microsoft Teams have the best history with calling capabilities, the addition of Cisco calling to their platforms will be an exciting update. Users can now use Slack and Microsoft Teams with enterprise-level calling straight from Cisco. The result is a top-level business phone service, combined with your preferred collaboration tool.
Pexip vs Zoom: Which is Best?
As companies continue to embrace team collaboration and video conferencing solutions to encourage better work-from-home productivity, we’ve been putting market leaders to the test. There are tons of VCaaS and collaboration apps out there to choose from, which makes narrowing your selection crucial. This week, we put Pexip and Zoom head-to-head.
While Zoom offers one of the most intuitive video conferencing experiences on the market, complete with virtual backgrounds and hand-raising, Pexip has an extremely secure and reliable platform. Check out how both of these tools measure up on everything from feature sets to user experience and functionality. You’ll be on your way to a confident decision in no time.
Microsoft Teams Introduces New Features
Microsoft Teams is soaring to the head of the pack for collaboration tools lately. Since the Covid-19 pandemic, the application has become one of the most popular business tools in the world. In May, Teams announced an impressive 75 million daily active users. To support this onslaught of new customers, Microsoft has been rolling out a variety of features to help teams feel connected.
