From Operator Connect Accelerator and Zoom Whiteboards to free consultations for SMBs, here are extracts from popular stories this week.
‘One-Third of UCaaS Sales Will Soon Go Through Marketplaces’
One-third of UCaaS sales are set to be transacted via marketplaces later this decade, according to Canalys Chief Analyst, Jay McBain.
McBain will talk through how the unified communications industry will transform across all facets – from technology, to partner programmes, to buying habits.
“We’ve talked in the past about the vast growth of marketplaces and how the money changes hands is changing,” he said.
“We think that about one-third of UCaaS will go through marketplaces this decade, one-third will go direct, and one-third will go in-direct.
“They are very different numbers than we have today, so the flow of money is changing.”
This is against a backdrop of changing dynamics, with UCaaS solutions not always being procured centrally in businesses.
Zoom Whiteboard Collaboration Tool Now Available
Zoom has now made its collaboration tool, Zoom Whiteboard, available for general release.
The Zoom Whiteboard was designed to help the hybrid workforce work together seamlessly on a digital canvas, creating and sharing new ideas.
Following a redesign, Zoom’s virtual Whiteboard is now a cross-platform solution, integrated with Zoom Meetings and Zoom Rooms. Support for Zoom Chat will also be functional soon.
Zoom Whiteboard has several design features: dashboard, sharing, notes and messages, shapes, connectors, images, and canvas size. Zoom believes its solution also offers greater security than in-room whiteboards, which may be vulnerable to data leakages.
Oded Gal, Chief Product Officer of Zoom, said: “Not only are we supporting customers as they adapt to this new phase of work, but we’re anticipating what comes next, and building platform solutions, like Zoom Whiteboard, to address it.”
“Zoom Whiteboard is arming teams with the power of continuous communication in an easy-to-use solution that provides a virtual space to collaborate before, during, and after a meeting.”
Zoom’s Latest Privacy and Security Updates
Zoom has announced new third-party certifications, privacy features, and security collaborations.
A third-party attestation has come from the Dutch organisation, SURF, and it has received provisional authorisation from the Defence Information Systems Agency (DISA).
Third-party certifications include the Cyber Essentials Plus certification, the Common Criteria Certification, and the ISO/IEC 27001:2013 certification.
Automatic updates are Zoom’s most recent privacy and security release and Bring Your Own Key (BYOK) will soon be available.




