Welcome to our round-up of the biggest news in the UC space over the past week.
Teams MAU Surge
Microsoft revealed that Teams now has 270 million monthly active users, while also revealing growth in Teams Rooms.
The vendor said that the number of active Teams Rooms devices more than doubled in its most recent full quarter.
Microsoft CEO Satya Nadella was speaking as Microsoft reported its quarterly earnings, with revenue climbing 20 percent to $51.7bn. Operating income grew 24 percent to $22.2bn.
“Teams is rapidly becoming the standard for unified communications,” he declared on an earnings call. “We’re seeing Teams growth in every segment”
Bandwidth Partners with Genesys
Bandwidth has launched a bring your own carrier (BYOC) solution for Genesys contact centre which lets enterprises unbundle telephony from their comms platforms.
Duet for Genesys lets customers of the contact centre vendor buy telephony directly from the Bandwidth.
Bandwidth said that the offering allows enterprises to integrate their entire comms stack and replace legacy telecoms carriers, while also removing most of their on-prem equipment with Bandwidth’s global IP network.
John Bell, Chief Product Officer at Bandwidth, said:
“Bandwidth’s Duet for Genesys not only simplifies the move to the cloud for global enterprises, it makes possible new customer experience capabilities to win satisfaction, loyalty, and trust”
8x8 Appoints New Channel Boss
8×8 has appointed a new channel boss to drive the adoption of its combined UC-CC offering globally.
