Brightspeed has partnered with RingCentral to launch Brightspeed Voice+, a premium unified communications solution for enterprises.
Brightspeed Voice+ is powered by RingCentral’s business cloud communications offering to offer Brightspeed’s Voice+ customers AI-powered integrated messaging, video, and voice features from almost any device.
Jeff Lowney, Executive Vice President and Chief Commercial Officer, Enterprise & Wholesale at Brightspeed, said:
We are investing in creating a future-proof network and offering our customers the technology they need for their businesses to thrive in today’s highly connected world. RingCentral’s innovative solutions complement our suite of services and will allow our enterprise customers the ability to create a more efficient work environment for their employees."
Leveraging UCaaS offerings alongside Brightspeed's connectivity, RingCentral facilitates seamless modernisation of business communications and fosters workforce collaboration. Its robust suite of APIs covering voice, SMS/MMS, team messaging, video, fax, data, and configuration empowers businesses to revolutionise communication by enabling extensive custom integration with diverse applications.
"The rapid adoption of generative AI is powering a seismic shift from unifying modalities of communication to unifying experiences – and RingCentral is unlocking the power of business conversations with AI across our entire product portfolio," added Ramin Missaghieh, vice president of Sales, Service Providers for Americas at Brightspeed.
Brightspeed Voice+ from RingCentral is a dependable and secure cloud communications platform that encourages seamless connections between businesses, customers, partners, and employees across all devices and locations.
With what Brightspeed stresses is industry-leading telephony, robust messaging features, and AI-driven video capabilities, RingCentral ensures that Brightspeed Voice+ users can access cutting-edge technology. This encompasses advanced analytics, transcription services, and intelligent meeting summaries, empowering enterprise customers with a flexible solution that optimises workflows and leverages the latest innovations in communication technology.
"We are helping businesses deliver even more value to their customers, employees and partners – and now Brightspeed customers will reap these benefits," Missaghieh expanded. "By partnering with RingCentral, Brightspeed will have the tools to help businesses drive operational efficiencies and overall stakeholder engagement while also providing customers with a scalable solution that is able to meet customer needs and industry advancements."
RingCentral's 2024 So Far
Last week, at Enterprise Connect, RingCentral unveiled RingEX, an evolution of RingCentral MVP designed to enhance the employee experience.
