Bringing Microsoft Teams to the Contact Centre

Why Teams matters in the contact centre: UC Today talks AI, customer experience and Anywhere365 on bringing Microsoft Teams into existing technology.

UC Today's Tom Wright hosts Erik van Arkel, Global Head of Sales at Anywhere365.

In this session we discuss the following:

The role of AI in Teams and customer experience
How businesses can leverage existing technology to bring Teams to the contact centre
How Anywhere365 can bring both technologies together

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