Calero is a communications lifecycle management brand designed to help make life easier for customers in this age of complex digital transformation (DX). This is a company that puts decades of experience into delivering purpose-built tools with user experience and simplicity in mind.
We spoke to Larry Foster, the VP of Strategy for Calero software, to find out more about the company, and how they're having an impact on the future, more cloud-focused world of communications.
Tell Us About Calero
Calero is a communications lifecycle management provider that focuses on offering the technology next-level customers need to manage their entire workflow, all the way from commissioning, to payment for telecommunication strategies. Larry told me that the business has everything from a service management section, to expense management, order procurement, and more.
The aim of Calero is to provide customers with more actionable insight and knowledge about their workflow processes, with the hope that better data will drive more empowerment in the workforce and potentially deliver cost savings too.
"We're here for every step of the transformation experience, wherever it's taking place. For instance, a lot of companies are becoming mobile, so we're managing the deployments, upgrades, and more of mobile devices too."
Essentially, Calero is a service-based company that's there to support businesses with the goal of driving improved performance and predictable outcomes.
How Do You Support the UC Marketplace?
Calero has the technology to offer support not just for telephony endpoints, but for anything with a digital data stream. Larry told me:
"The value in the UC space today isn't around the technology anymore, but the intelligence - the actionable information that people are getting from our systems. We just developed a guided analytics solution on top of our services, working alongside our customers to help them figure out how their technology is being used, and how they can become more productive."
