Cisco has expanded its offerings for SMBs with the launch of Placetel with Webex.
Placetel specialises in cloud-based telephony and was acquired by BroadSoft in 2017, which itself was bought by Cisco in 2018 for $2bn.
The new all-in-one solution for SMBs offers them the ability to work in a hybrid way, with video conferencing and instant messaging through the Webex platform, full cloud telephony functionality with over 150 features, integration with Salesforce and Zendesk, and clear pricing in a subscription model.
Until now, Placetel with Webex was only available in Germany but is now being rolled out in the UK. It promises customers scalability, simplicity, and security.
Aine Rogers, Head of Small Business, Cisco UK & Ireland, stated: “Small businesses are the backbone of the UK, and as we enter this phase of recovery, we want to ensure that we’re supporting entrepreneurs and fast-growth businesses as they navigate a new normal.
“The future of work and the way people interact with organisations will be hybrid. This means businesses of all sizes need a platform that enables the workforce to collaborate with employees, customers and partners alike.
“Placetel with Webex delivers enterprise-grade solutions in a package built specifically for small businesses, ensuring they can return to growth in the most inclusive way possible.”
