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NewsUC&C23 Sept 2024 · 2 min read

Cisco To Boost Webex Calling By Opening 2nd UK Data Centre

Cisco opens a second UK data centre in Manchester to strengthen Webex Calling, meeting compliance needs for enterprise buyers on UC Today.

Cisco second UK data centre for Webex Calling

Cisco has opened a second data centre in the UK to enhance Webex Calling in the region and across the globe.

Cisco states that this expansion will benefit enterprise customers and partners in the UK by bolstering services while fulfilling compliance requirements to address ongoing regulatory demands. The new centre intends to support Webex Calling's cloud calling services to over 15 million users across more than 170 nations.

Amey Parandekar, VP of Product Management at Cisco, said:

We’re delighted to be bringing our Webex Calling services closer to customers and partners with the addition of a new data centre in the UK. The continued expansion of the Webex platform allows customers to meet evolving regulatory and compliance requirements and demonstrates our commitment to driving continuous service enhancements for our global Webex Calling customer base."

Cisco's new Webex Calling UK data centre is based in Manchester and aims to complement the existing facility in London. Both UK data centres support multi-tenant and Dedicated Instance deployment models for Webex Calling. This second data centre's addition ensures that active and redundant calling media and signalling data remain within the UK region.

The Manchester data centre will assist Webex Calling customers in both commercial and enterprise markets. It will also serve regulated industries such as finance and government, which require calling (media and signalling) data to remain within the UK.

The recent launch of Cisco's second UK data centre follows its establishment of media Points of Presence (PoPs) in the United Arab Emirates, Brazil, and South Korea. Over the next year, the company plans to expand its data centre footprint further to bolster service for its global Webex Calling user base.

Cisco Collaboration Merges With Networking and Security, Orders Grow ‘By Double Digits’

Cisco confirmed that its Collaboration arm will merge with Networking and Security in a corporate restructuring while outlining that its Collaboration product orders grew “by double digits” in its most recent earnings call last month.

During Cisco's Q4 FY24 earnings call, CEO Chuck Robbins announced a strategic move to unify the company's Networking, Security, and Collaboration teams into a single organisation. Leading this new division, seasoned Cisco executive Jeetu Patel has taken on an expanded role as Chief Product Officer, overseeing the integrated business's product strategy and development.

"Today, I shared that Jonathan Davidson has made the decision to step away from his current role leading Cisco Networking and will now serve as an advisor to me," Robbins said. "With this, we are bringing our Networking, Security, and Collaboration teams together as one organisation led by Jeetu Patel as he takes on an expanded role as Cisco’s EVP and Chief Product Officer."

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