Are you or your customers doing more talking via Microsoft Teams?
You and they are not alone.
More and more organisations are connecting voice services to the world’s biggest collaboration platform, enabling them to bring all of their communication, document sharing and videoconferencing functionality together in one place.
Thanks to ‘Operator Connect’, Microsoft has made that integration easier: giving customers the ability to associate their phone numbers with Teams with just a few simple clicks.
Trouble is, the list of verified carriers on Microsoft’s list is limited and there’s added cost.
And, for many organisations whose carriers are present, that can mean battling with clunky and time-consuming number porting elsewhere and/or procuring expensive, third-party Teams voice integration software.
Brilliantly, that is changing.
Bring Your Own Carrier is the latest innovation to connect Teams users to the world via voice - at a fraction of the Microsoft cost and quickly and easily via an intuitive portal.
Provider partners are currently small in number but are delivering big benefits for the carrier, the reseller and the end user organisation.
Getting in early is likely to put you ahead of the curve.
“It’s all about choice, simplicity and cost – a viable alternative to Operator Connect that works for all parties,” says Ewan Haig, CEO at Callroute, whose new, margin-rich, white-label voice-via-Teams solution is helping users do just that.
“The big differentiator is that we are totally carrier-agnostic. Microsoft’s list of certified carriers is currently limited to players of a certain size who have the financial resources to play in that market.
“Ours is unlimited in number or size of carrier and is growing rapidly and organically all of the time.
“Direct customers simply access our easy-to-use and highly-intuitive portal, choose a carrier from a drop down box, assign their numbers, and then connect those lines to their Microsoft Teams tenant with just a few clicks.
“For our resellers, it means they can resell any carrier’s trunks in whatever bundles they want at whatever cost they want, and offer their customers the ability to connect those numbers on a pay-per-seat basis to Microsoft Teams easily and profitably.
“For carriers, it means they are able to join our list of certified partners at no cost and instantly begin to share in that big Microsoft Teams voice market. It’s just like Operator Connect but with us as the glue in the middle and without any of the cost.”
Carriers from around the world that are new to the Callroute stable pass connectivity, reliability and security checks before their back-end coding and preferences are added to the Callroute database and templated for ease of automated portal integration.
