Everything in one place – how great is that?
It’s the new default for the smartest enterprises looking to truly unify their internal and external communications in a way which not only simplifies previously complex processes, but which also increases efficiency.
After all, who (whether employee, partner or customer) wants to enter, exit and then enter AGAIN multiple platforms and/or applications in order to stay in touch with their teams or deliver on their Service Level Agreements?
Much better to move seamlessly between a single interface which provides ALL of the required functionality.
And, thanks to the power of cloud technology, that’s now affordable for everyone.
The trick is to partner with a provider for whom that kind of joined-up approach is baked in to their go to market strategy.
Only then can a reseller REALLY convince a customer that now is the time to push the transformation button.
"In many cases, companies use several platforms for diverse communication needs. In this context, these communication channels from different providers lead to media disruptions and unnecessarily increase workloads such as operation, maintenance or even invoicing", says Jan-Peter Koopmann, Chief Technology Officer at NFON AG – European provider of voice-centric business communications from the cloud.
It recently introduced its new solution ‘Cloudya Meet & Share with Video Conferencing’ – a video-enabled, unified communications platform which has the power to truly transform.
It brings together multiple online functions in a way which provides users with a simplified access to their mission-critical contacts, without the need for multiple suppliers.
"With Cloudya and the extended feature set, we enable European companies to obtain everything from a single provider,” says Koopman.
“Customers can now easily start video calls or conveniently schedule upcoming meetings, conduct video meetings and schedule appointments more efficiently.
“Meeting links can be shared, and telephone dial-in can also be provided. Video conferencing can be interactive, for example, by using functions for raising hands to answer questions or muting individual participants, as well as screen sharing.”
Stefan Walcz, Vice President of Products at NFON AG, said: "Cloudya Meet & Share is a milestone for holistic and seamless business communication. With the extended feature set, we hardly leave any wishes unfulfilled. European companies now have telephony and video conferencing from one provider in one solution.”
