The total collaboration market will grow by 9% in 2019 to reach over $45 billion
- Source: Synergy Research
The Collaboration Solutions market reached US$ 7.8 billion in 2017 at end user levels, with the large North America accounted for over 60% of global revenue.
Source: MZA Consultants
When asked about the frequency of their collaboration with colleagues, partners, or vendors, almost all connected employees (98%) collaborate at some level. Nearly two thirds (65%) collaborate multiple times a day while only 2% stated that they never collaborate with others.
Source - Dimension Data
62% of survey respondents say improved employee collaboration is a top business driver for UC.
Source – Information Week, 2014 State of Unified Communications
59% of knowledge workers face challenges with the current tools their companies provide for collaboration.
Source - Dimension Data
In January 2019 research from Synergy Research Group shows that the total collaboration market will grow by 9% in 2019 to reach over $45 billion, driven by a group of high-growth hosted & cloud collaboration market segments.
Source: Synergy Research Group
Prediction: By YE 2021, 40% of UCC Providers will offer an AI-based Digital Assistant to
enable a more seamless Collaboration Experience.
Source - Aragon Research
71% of millennials said they face challenges with their professional collaboration tools compared to Generation Xers (62%) and baby boomers (45%).
Source - Dimension Data
Nearly half of millennials (45%) said chatting or texting is their preferred way to collaborate with co-workers, vendors, or partners. Similarly, 47% of millennials also favoured online meetings to in-person if they were given the choice.
Source - Dimension Data
Older employees tend to hold a higher regard for data security or privacy issues than younger employees. More specifically, 49% of baby boomers always consider data security or privacy issues compared to 37% of Gen Xers and 28% of millennials..
Source - Dimension Data
March Q4 2018 data from Synergy Research Group shows that Cisco maintains a narrow lead over main challenger Microsoft in the enterprise collaboration market.
Source: Synergy Research Group
95% of workers believe artificial intelligence can improve work tasks.
Source: Morar HPI Study
53% of organizations believe smart meeting rooms will improving business processes.
Source: Dimensional Research
66% say they’d switch vendors in order to get an intelligent online meeting solution




