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NewsUC&C14 Jan 2019 · 3 min read

A Bunch of Essential Collaboration Software Statistics

Collaboration software is surging as Cisco, Microsoft and cloud UCC vendors race to AI assistants and smart meeting rooms.

Collaboration software statistics

The total collaboration market will grow by 9% in 2019 to reach over $45 billion

- Source: Synergy Research

The Collaboration Solutions market reached US$ 7.8 billion in 2017 at end user levels, with the large North America accounted for over 60% of global revenue.

Source: MZA Consultants

When asked about the frequency of their collaboration with colleagues, partners, or vendors, almost all connected employees (98%) collaborate at some level. Nearly two thirds (65%) collaborate multiple times a day while only 2% stated that they never collaborate with others.

Source - Dimension Data

62% of survey respondents say improved employee collaboration is a top business driver for UC.

Source – Information Week, 2014 State of Unified Communications

59% of knowledge workers face challenges with the current tools their companies provide for collaboration.

Source - Dimension Data

In January 2019 research from Synergy Research Group shows that the total collaboration market will grow by 9% in 2019 to reach over $45 billion, driven by a group of high-growth hosted & cloud collaboration market segments.

Source: Synergy Research Group

Prediction: By YE 2021, 40% of UCC Providers will offer an AI-based Digital Assistant to

enable a more seamless Collaboration Experience.

Source - Aragon Research

71% of millennials said they face challenges with their professional collaboration tools compared to Generation Xers (62%) and baby boomers (45%).

Source - Dimension Data

Nearly half of millennials (45%) said chatting or texting is their preferred way to collaborate with co-workers, vendors, or partners. Similarly, 47% of millennials also favoured online meetings to in-person if they were given the choice.

Source - Dimension Data

Older employees tend to hold a higher regard for data security or privacy issues than younger employees. More specifically, 49% of baby boomers always consider data security or privacy issues compared to 37% of Gen Xers and 28% of millennials..

Source - Dimension Data

March Q4 2018 data from Synergy Research Group shows that Cisco maintains a narrow lead over main challenger Microsoft in the enterprise collaboration market.

Source: Synergy Research Group

95% of workers believe artificial intelligence can improve work tasks.

Source: Morar HPI Study

53% of organizations believe smart meeting rooms will improving business processes.

Source: Dimensional Research

66% say they’d switch vendors in order to get an intelligent online meeting solution

Source: Cisco Blog

Studies suggest that innovation collaboration techniques improve the productivity of businesses by up to 30%.

Source: Instapage

According to HBR, 86% of respondents said that complexity hinders the ability to grow.

Source: HBR

Problems with scheduling meetings wastes as much as 36% of employee time according to some studies.

Source: Wikipedia

Morning (48%) and early afternoon (24%) are the best times to collaborate.

Source: Dimensional Research

Studies show that 83% of today’s professionals now rely on technology to collaborate.

Source: Dimensional Research

Workers are 17% more satisified with workplace culture when they had access to effective digital collaboration tools

Source: Deloitte

The market will further grow to US$ 59.86 billion by 2023, based on a predicted CAGR of 11.6% from 2018 to 2023

Source: marketsandmarkets

Humans and AI are collaborating in 1,500 corporations worldwide by complementing each other’s strengths

Source: Harvard Business Review

53% of businesses believe AI-powered smart meeting rooms will improve business processes, while 95% of employees think that AI can help enhance their job quality

Source: Cisco

Only 62% are satisfied with the applications that they’re given in the workplace

Source: IR

 Around 1 in 4 say that they probably wouldn’t report more than 75% of the issues that they face with their daily tools

Source: IR

 Around 2 in 5 businesses, today say that they’re not using performance management tools to keep track of their UCC apps

Source: IR

 

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