Interaction recording solution developer, Numonix, recently announced that the IXCloud offering in its portfolio has successfully completed a Microsoft Teams compliance recording certification. Offered as a fully managed service while accessing the flexibility of Azure services, IXCloud provides fully compliant recording for Microsoft Teams.
The IXCloud by Numonix can securely record, analyse, and store information in the cloud without virtual or physical servers. According to COO of Numonix, Evan Kahan, the company is proud to be announcing the IXCloud offering after rigorous evaluation and testing. The solution represents one of the first certified compliance solutions for Teams, with virtually no footprint required within the customer’s organisation.
Effective Interaction Recording for Teams
According to Director of Microsoft Teams platform for Microsoft, Daniel Canning, Microsoft is excited to be working with partners like Numonix to build powerful cloud offerings. Kahan noted that he is thrilled that his team has achieved certification for the IXCloud interaction.
As a managed Azure SaaS cloud solution, the IXCloud takes interaction capture to the next level, allowing elastic, instant scalability to support business growth and deliver the necessary tools for business performance. Numonix, as a long-time Microsoft Gold partner, has the experience and expertise required to deliver fantastic functionality to Microsoft customers and partners.
The IXCloud features bring your own storage, data-geo zone selection, advanced encryption methodologies, data sovereignty, secure sharing and more. Users can also access hybrid configuration support, to collect information from conversations both on-premises and in the cloud, and you get the benefit of a highly scalable environment.
IXCloud also features deep security capabilities for peace of mind, a selective recording rules engine, and an Open API framework for integration and customization.
Quick, Simple, and Affordable Deployment
For Microsoft Teams users, IXCloud promises a low cost of ownership with no up-front capital, subscription-based pricing, and same-day deployment, for quick and easy access. Unlimited scalability means you can increase capacity at your own pace, while storage versatility allows you to store interactions in an Azure account or IXCloud dedicated instance.
Enhanced encryption is built into the storage environment, along with georedundancy and redundancy features for 99.999% uptime. Plus, users can save time and effort by storing all of their interactions in the same aligned space.
IXCloud for Teams represents a powerful next-generation cloud-based solution for interaction recording and management, ready to support the new age of innovation. Built on the runtime fabric of Azure, the IXCloud landscape empowers recording with integrity, as well as customer insights to allow for faster, more meaningful growth.
IXCloud also supports agent performance management insights, and risk management guidance, for companies keen to leverage the best benefits from their Microsoft ecosystem.
