Among the range of innovations showcased at Integrated Systems Europe 2020, the latest cloud-based insights and management service from Poly stood out, for the powerful collaboration optics it brings to the way spaces and devices are being used.
Available now as a fully supported preview (with commercial rollout due by the end of Q2 2020), the seamless management and updating tools embedded in Poly Lens enable insight and control, not just for IT departments, but for all managers who value oversight into resource deployment.
Agility demands insight
To fully leverage the flexibility and scalability of cloud-based services it’s essential that managers have clear sight of exactly how tools are being used, and the ability to rapidly change perspectives and visualise critical data at different magnifications. Poly Lens enables the streamlining of operating costs, by ensuring that UC investment decisions are informed by the right analytics, including real-time device adoption data — from uptime to geolocation.
“Today’s businesses understand that the right communications and collaboration tools can increase productivity, but there’s a blind spot when it comes to how these tools are adopted and used by their workforce,” said Beau Wilder, VP and GM of infrastructure, cloud and analytics for Poly.
“Poly Lens provides the next-level of visibility into collaboration spaces and device use without the need to install additional infrastructure”
Insight into action
By giving organisations the transparency they have always striven for in terms of workplace implementations, Poly Lens helps drive meaningful change where it is needed — facilitating frictionless onboarding, and helping users to immediately understand what’s working well, vs what may need attention, within organisations and teams. Usage trends and environmental data, served up through intelligently-designed data visualisations, help emergent trends and issues to be surfaced fast for rapid remediation.
Key features
Device management: For frictionless onboarding and configuration, inventory management, and upgrade facilitation, Poly Lens ensures that the right IT is always in place for essential collaboration devices, systems and services. The simple and modern interface makes it easy for IT managers and administrators to rapidly deploy, provision, and manage their Poly devices.
Intelligent Insights: Data alone is not actionable, so the intelligent news feed goes beyond simply gathering information, to ensure actionable insights for maximising user adoption and device uptime are prioritised and surfaced. Planned upgrades to Poly Lens include room-based insights, to add the physical workspace to this tactical overview and predictive guidance.
Cloud-based Service: Poly Lens’ flexible and secure solution is designed around the identified trend of enterprise cloud communications migration, and also ensures that customers to not lose historical data and insight when migrating from one VaaS provider to another.
“Businesses are struggling to keep pace with the proliferation of devices needed for the digital workplace and multi-generational workforce, combined with high costs of real estate,” said Melissa Fremeijer, Senior Research Analyst, European Telecommunications and Networking, IDC.
“Now more than ever, companies have to optimise shared workspaces and tools to stay competitive. This will continue to fuel the need for intelligent devices that provide data-driven, actionable insights and can be deployed in an easy and scalable way”