Cox Business has announced the creation of its new UC solution, brought about through a partnership with RingCentral.
“By combining the Cox Business fiber-powered network with RingCentral’s capabilities, we empower companies of all sizes to streamline their operations, enhance employee productivity, deliver exceptional customer experiences, and drive long-term growth,”
Mark Greatrex, President of Cox Communications, said.
Available today, Cox Business Connect with RingCentral aims to enhance its customers’ communications through new communication channels and AI enhancements.
What the UC System Will Look Like
Cox is the largest private broadband company in America.
It provides connections and advanced cloud and managed IT services for nearly seven million homes and businesses.
Through its Business arm, Cox provides a broad commercial services portfolio including advanced cloud, managed IT, and fiber-based network solutions that create connected environments in industries like hospitality, real estate, and hospitals.
The new partnership combines Cox’s high-speed connectivity and business solutions with RingCentral’s platform.
Powered by RingCentral’s flagship RingEX, Cox Business Connect with RingCentral offers customers access to an enterprise cloud communications platform that provides HD video and audio calls, chat, SMS, and fax as a unified experience from a single application.
Additionally, customers can take advantage of RingCentral's AI capabilities in areas like conversations, providing meeting transcriptions, closed captions, summaries, and meeting highlights.
"We are thrilled to partner with Cox Business to deliver AI-powered business communications solutions that help organizations modernize their systems, streamline operations, and achieve greater business outcomes,"
Vlad Shmunis, Founder, Chairman, and CEO of RingCentral, said.
