In today's uncertain economic climate, many companies are looking for ways to cut their infrastructure and communications costs.
Two changes in particular are having far-reaching impact on the choices that need to be made to keep a reign on costs while helping the workforce to be more productive. The first is that working practices have undergone significant changes – with many more employees working away from their offices. The second change is the wholesale migration of traditional on-premises Unified Communications platforms to the Cloud.
Employees who are more mobile or come from Gen Y and Z do not need traditional desk phones any longer – they need a modern endpoint of the cloud platform which moves with them and helps them to do their job. There is only one tool which allows this – their mobile phone.
"Modern mobile handsets now have the capability to support two separate mobile subscriptions, even on two different networks, simultaneously."
"Not a lot of people realise that, and it’s probably the rise of the roaming eSIM which has played a role in helping it gain attention" Mark Brunwin, VP of Marketing at Tango Networks, said.
eSIMs are just an electronic form of the older generation of plastic SIM cards. They are becoming ubiquitous – helped on by Apple, whose latest devices don’t even have a SIM card slot. They have many advantages such as a much lower carbon footprint , and are also much easier and quicker to install, achieved simply by scanning a QR code.
The incredibly powerful feature of supporting a second business SIM as a UC endpoint has been fully leveraged by Tango Networks. By providing an employee with a business eSIM – that operates just like an office desk phone and can be installed in a personal mobile in minutes – removes the need to provide a Desk Phone.
"What happens with a cloud UC migration, if you're moving your business from the old, traditional PBX to the cloud, you've got an all important decision to make about endpoints," Brunwin said. "Do I saddle an employee with a desk phone when a lot of those employees are no longer in the office? Do I buy them a $1,000 business smart phone which is not connected to the UC platform? Or do I provide them with the UC mobile App, which they are unlikely to use to make business calls? Perhaps there is there a better option"
That better option is a Tango Extend eSIM – which is directly integrated with the existing cloud UC platform. That means it can be given a desk phone number from the existing pool and all business calls made from and to that number will transit the UC infrastructure – so can be recorded and included in any AI call analytics.
The reduction in Desk Phones and company provided mobile phones can save a business between 30 and 40% of current communications costs.
Mobile First UC Systems
Tango Networks' solution of integrating mobile devices with existing UC systems fundamentally changes how businesses think about endpoints in their communication infrastructure.
"What we've done is create a way to use a mobile phone as simply an endpoint on an existing cloud UC system like Microsoft Teams or WebEx calling," Brunwin explained.
"So instead of deploying another desk phone, you can use either a company mobile phone with one of our SIMs, or a BYOD personal device with one of our eSIMs, and it becomes an endpoint on the unified communications platform."
This integration brings mobile devices fully into the corporate communication ecosystem, allowing employees to use their existing smartphones as extensions of the UC system.
What this means is now companies can significantly reduce the costs of buying, maintaining, and powering office phones by having employees to use their own phone for work.
But far from being an unwelcome burden for employees, this change comes as a welcome for workers.
