I caught up with Paul Smissaert, Soluno's Managing Director based in the Netherlands. He told me a lot during our interview, including Soluno’s vision for the future of work and how they've transformed the business comms market in the Netherlands. Through a strategic partnership with T-Mobile, the Swedish company provides a cloud-based mobile-first proposition for T-Mobile customers in Holland to meet the demands for 'hassle-free business communications needs' as he put it.
Smissaert expanded, stating, Soluno thinks Digital Transformation should be a ‘hassle-free’ experience for customers who need to get mobile sales teams, mobile employees, and hybrid workers up-and-running. Through Soluno, customers can even manage calls - all at a fixed cost.
“We want to make it easy for T-mobile customers to activate new lines, as well as manage features like call routing, queuing, and billing"
Enabling a Mobile Workforce
Soluno doesn’t stop at offering simple activation, the ability to manage calls, and billing all for a fixed price - they take it a step further. To connect a growing mobile workforce, Soluno lets customers perform one-click activations for its mobile proposition. They also cater to industry needs such as insurance, sales, and mobile contact center agents, meeting customer-specific requirements.
Smissaert believes this creates a ‘hassle-free’ customer journey and turns Digital Transformation into something valuable for customers. According to him "If customers want to do business, they expect seamless migration because our system is cloud-based. We use the flexibility and agility of the cloud to make this experience simple for customers. If it is not, it is not worth it for them.”
Tackling Security in a Mobile World
Through a unique integration with Microsoft Teams, Soluno’s done something brilliant for mobile security in the mobile age. They’ve managed to find a way to enable enterprise customers to access telephony on any device.
