Eventide Communications has announced plans to integrate Microsoft Teams into its NexLog DX communications recording solutions.
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As a result, NexLog DX users will gain the added capability to capture Teams calls using their existing recording setup, simplifying workflows, cutting down on operational costs, and providing court-admissible evidence that meets legal requirements.
The recording solution developers, Eventide, have now added more than 80 integrations to offer seamless recording solution for 911 and administrative phone systems, radio consoles, and land mobile radios.
Eventide’s VP of Sales, Mark Traeger, believes it may have bagged the number one cloud phone provider:
"We see a strong trend in public safety migrating administrative phone systems to cloud-hosted solutions, and Microsoft Teams appears to be the leader.
“Eventide is excited to bring this feature to market to complement our focused support for public safety and mission-critical industries."
In fact, Eventide describes Teams as “integral” to business communications via video conferencing, chat, and file sharing within a single platform.
This view is affirmed by Gartner’s 2022 and 2023 UCaaS Magic Quadrants, a report that identifies the UCaaS market leaders, in which Teams scooped first place for both.
The integration can be deployed as an on-premises solution with a Teams proxy in the cloud, as well as a software-based solution. These can be hosted by Eventide or within the customer’s environment.
What is more, Eventide claims that the deployment setup takes less than hour.
The key features of Eventide’s solution include quality security and recording policy management, allowing customers to ensure privacy and compliance standards are met.
It also offers a FIPS-compliant (140-2) Linux appliance option for extra security.
