powering productive workplaces
Front page
NewsUC&C4 Jan 2018 · 2 min read

Fuze Announces Award of Patent for Management of Contact Information

Fuze today announced that it has been awarded a new patent related to its advanced method of streamlining the management of contact information on clients’ devices.

Fuze contact information management patent

Fuze, the leading cloud-based communications platform provider for the modern global enterprise, today announced that it has been awarded a new patent related to its advanced method of streamlining the management of contact information on clients’ devices.

On Nov. 14, 2017, the U.S. Patent and Trademark Office (USPTO) issued U.S. Patent #9,819,768 entitled “Systems and Methods of Address Book Management.” Fuze’s latest patent protects the company’s process for identifying and storing correct contact information based on confidence in the information on that contact already on a server. With this patent, Fuze is building on its commitment to unlock relevant business systems across an organisation to deliver contextual insights to everyone in the organisation through the Fuze cloud communications platform.

The patented approach includes comparing a contact in a device’s address book with the contact in a server’s address book. If there’s only one matching contact on the server, Fuze technology merges any differing data and sends the updated data back to the device. If there are multiple matching contacts on the server, it selects the matching contact having the highest confidence value and sends that contact’s data to the device.

“This new patent further recognises the strength of our innovation and validates our commitment to deliver a voice, video and messaging platform that meets the needs of the entire organisation,” said Colin Doherty, CEO of Fuze.

“By providing relevant, contextual insights to everyone from other enterprise business systems, Fuze enhances the communications experience and productivity.”

“Fuze stands out among competitors with its broad portfolio of cloud communications and collaboration solutions. It has also differentiated with its strategic focus on mid-size and large businesses. Rapid growth and improving performance metrics evidence the effectiveness of its competitive strategy and execution,” noted Elka Popova, analyst at Frost & Sullivan.

“This latest patent provides additional validation of its leadership.”

 

About Fuze Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Madrid, Paris, Munich, Zurich, Madrid, Copenhagen and Sydney.

rate this story
helps rank stories across uc today
The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…
Read nextordered by techtelligence · every pick explained
same beat · UC&C

GoTo CX Complete: Is GoTo Building the SMB AI-Powered UC+CC Layer Before Rivals Catch Up?

13 Aug 2026
matches this topicIs Webex Cisco's Growth Story Again? Collaboration Just Had Its Best Quarter in Seven Years13 Aug 2026matches this topicThe Future of UC Onboarding Is Self-Service10 Aug 2026