Cloud telecommunications solutions provider Firstcom Europe today announces acquisition of UK based Difference Corporation Ltd in a strategic move to accelerate the firm’s growth across Europe.
Difference Corporation is a leading source for Cloud Contact Centre technology and its service portfolio includes dialler technology, sophisticated inbound call handling, social media, email and SMS management, automation services and collaboration tools.
Firstcom Europe is executing a strategy of integrating business facing companies throughout Europe with cloud technology. The first phase of its expansion saw it acquire companies in UK, Denmark, Sweden, Poland and Germany.
In the UK, this latest acquisition increases revenues to over €5.6 million, from €1.7 million in 2013 and will bring complimentary products and management expertise to Firstcom’s UK partner base. Adam Crisp, Firstcom Europe’s CTO explains:
“The acquisition of Difference gives our sales partners access to a new set of communications services backed by a specialist team. The expertise of the Difference team will complement Firstcom’s skillset as we develop our next generation communications systems.”
Jean-Pierre Vandromme, Firstcom Europe’s CEO, explains; “Difference is the seventh acquisition for the Firstcom Europe Group in four years and will increase our European revenue from €1.7 million in 2013 to €28 million this year. We expect to close another three acquisitions in 2018 which would bring our expected revenue to over €50 million."
