This video is a strategic deep dive into how voice, Teams, and AI are converging to redefine unified communications.
Some Key Highlights:
- Seamless Telephony Integration: Call2Teams enables organizations to connect legacy PBX and UC systems directly into Microsoft Teams, preserving existing infrastructure while modernizing communication.
- Hybrid Work Enablement: Dstny supports hybrid workforces by offering scalable, flexible voice solutions that fit diverse industries and company sizes.
- Voice as a Foundation for AI: Lee emphasizes that voice is a critical layer for AI applications like meeting assistants and sentiment analysis. It provides rich data for understanding customer tone and emotion.
- Customer & Partner Success: Service providers using Call2Teams have seen growth in ARPU (Average Revenue Per User), improved customer retention, and faster onboarding—sometimes enabling calls within 10 minutes of setup.
- Future Outlook: Dstny is expanding its Teams integration portfolio with services like Carrier Automate (Operator Connect) and Converge (native mobility), positioning itself for the evolving UC landscape.
- AI-Driven Communications: With AI becoming ubiquitous, Call2Teams helps organizations leverage Microsoft Copilot and other AI tools by embedding voice deeply into Teams environments.
Want to explore how this could apply to your setup?
To learn more, visit: https://www.dstny.com/call2teams-home
