Fuze, the leading cloud-based communications platform provider for the modern global enterprise, today announced the launch of Fuze 5.0. With shifts in how large companies are thinking about their workforce - and the mix of full-time employees, contractors, and outside partners - the definition of teams has evolved. Fuze 5.0 helps businesses streamline communications and collaboration for the extended team ecosystems that exist in modern companies.
“Historically enterprise users have had a much richer set of communications capabilities when interacting internally versus with external parties. The challenge is that most business processes cut across internal users and external parties such as partners, consultants, suppliers, and customers. External interactions tend to go to the lowest common denominator, often calls and emails,” said Derek Yoo, Chief Product Officer at Fuze
“Fuze 5.0 significantly expands our collaboration functionality to include these external users in rich voice, video and messaging interactions, which will help our customers streamline their workflows.”
Fuze 5.0 marks a significant milestone in the evolution of the Fuze platform, expanding the offering with an application design that supports all communications modalities - voice, group interaction, face-to-face video, content collaboration - and enables an enterprise’s entire ecosystem of independent contractors, vendors, and partners to connect how they choose to and continue conversations how and when they want.
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Synergy Research shows things are going well for Fuze[/caption]
The decreasing percentage of work taking place behind the traditional desk is quickly giving way to tools and practices that will empower digital workers to be more productive and happy. Fuze 5.0 unlocks communications and collaboration capabilities for workers who lack or forego access to a traditional phone, desktop, and laptop, and rely on smartphones, tablets, and Chrome OS-enabled devices.
“Today’s workers crave flexibility and need to have control to create a workflow that works for them,” said Colin Doherty, CEO at Fuze.
“Workers, regardless of age, gender, or generation, thrive on human interaction and team collaboration. Fuze is helping workers find easier ways to stay connected, even in the absence of physical proximity. Likewise, enterprise leaders are seeking ways to solve for operational efficiencies, foster greater productivity, and increase profitability.”
