Gamma is launching Dubber’s intelligent call recording and conversational AI solutions for Microsoft Teams to improve its voice offering for partners and customers.
The AIM-listed UCaaS supplier, Gamma, will now be able to provide intelligent call recording as a service, which has been designed to meet regulated compliance requirements. It will also offer Dubber’s “leading conversational AI” on Microsoft Teams.
Dubber’s technology can now be sold across Gamma’s network of more than 1,600 channel partners.
Simon Broadbent, SVP of Sales, Dubber, EMEA, said: "The Dubber team are proud and excited to partner with Gamma to bring intelligent conversational capture on Microsoft Teams recording to their extensive network of channel partners and loyal customer base.
"The unique thing about Dubber is that it is delivered as a service enabling Gamma, its customers, and its reseller network to switch on and deliver value immediately.
"Gamma has been at the forefront of the unprecedented adoption of Unified Communications in the UK market in the last 15 years. This partnership presents a great opportunity to further conversational intelligence innovation for Microsoft Teams users going forward."
Businesses can now use the advanced Dubber platform to access conversational intelligence capabilities and real-time text and speech-based insights to enhance streamlined communication, information accuracy, and productivity.
Gamma has been a Microsoft Gold Partner for the past 15 years, and it is one of a few select providers to offer Operator Connect in the UK.
In November 2021, Dubber became one of the first solutions to be certified for compliant call recording on Microsoft Teams. According to Dubber, its technical ability has added benefits to companies of all sizes, ensuring voice conversations on Teams are recorded and stored in a way that also meets compliance requirements.
