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NewsUC&C16 Dec 2024 · 3 min read

Google Cloud Gets In On Agentic AI To Elevate Employee Experience

Google Cloud has announced an artificial intelligence agent builder tool called ‘Agentspace’ to provide workers with organisational information and…

Google Cloud agentic AI for employee experience

Google Cloud has announced an artificial intelligence agent builder tool called ‘Agentspace’ to provide workers with organisational information and automate repetitive tasks.

Under the hood, Agentspace comprises Gemini’s intelligence, Google search quality, and enterprise data, which can be used to solve tasks requiring research, planning, content generation, and actions.

According to the tech giant, Agentspace will ultimately serve to increase employee productivity.

Kevin Ichhpurani, President of Global Partner Ecosystem at Google Cloud, announced the release of Agentspace via LinkedIn: “Today, we introduced the Google Agentspace, bringing AI agents and AI-powered search to enterprises."

With Google Agentspace, every team—from business analysts and HR to engineers and marketers—can gain AI-driven insights, streamline complex tasks, and collaborate seamlessly across regions with multi-language support."

“Partners are delivering innovative solutions with Agentspace to drive greater impact for their customers.”

Agentspace

Agentspace includes the AI research assistant NotebookLM Enterprise, Google Agentspace Enterprise multimodal company data search agent, and Google Agentspace Enterprise Plus to automate business functions.

NotebookLM Enterprise helps users understand complex data, allowing employees to uncover insights and discover new forms of data engagement, such as podcast-style audio summaries.

Since its introduction last year, this experience has been used by millions of users, and it has recently received a security and privacy upgrade.

Google Agentspace Enterprise offers employees a company-based multimodal search that can deliver conversational assistance, answer questions, make suggestions, and perform actions. It uses both structured and unstructured data from documents, emails, tables and other sources.

Translation software has been built to help make sense of the information and prebuilt connectors for common third-party apps for improved decision-making, such as Google Drive, Confluence, Microsoft Sharepoint, ServiceNow, Jira, and more.

Google Agentspace Enterprise Plus allows workers from marketing, finance, engineering, legal, and more to enhance research operations, draft content, and automate repetitive tasks with multi-step workflows.

Agentspace Enterprise Plus lets business scale their AI by putting all these agents for employees to find within the same space.

Agentspace is now available in early access with a 90-day free trial. After that period, you must sign up for a monthly per-user subscription fee to use it.

Google outlined some of the potential use cases across teams within an organisation in its Agentspace release documentation:

With Google Agentspace, business analysts can effortlessly uncover industry trends and create compelling, data-driven presentations fuelled by AI-generated insights."

“HR teams can revolutionise the employee experience with streamlined onboarding, even for complex tasks like 401k selection."

“Software engineers can proactively identify and resolve bugs, enabling them to build and iterate with greater efficiency and accelerate deployment cycles."

“Marketers can unlock deeper performance analysis, optimise content recommendations, and fine-tune campaigns effortlessly to achieve better results."

“And with multi-language support, all employees – no matter their region – can now unlock enterprise expertise with agents.”

Google’s End-of-Year AI Innovations

Google is ending 2024 with several major AI innovation announcements, including its latest AI model, Gemini 2, a new quantum chip known as ‘Willow’, its sixth-generation TPU Trillium to enhance foundation model training, Vertex AI’s upgrade with Veo and Imagen 3, and, of course, this latest Agentspace announcement.

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