Grandstream GXP1760W HD IP Phone Review

Leading communications vendor, Grandstream offers an HD-quality IP phone solution to mid-sized and growing businesses in search of innovation.

Rebekah Carter

As the demands in the communication landscape continue to evolve, the Plain Old Telephone System is no longer enough to support growing companies. Today's organisations need mobility, innovative new technologies, and consistent reliability to thrive.

Grandstream Networks, a company known for their dedication to high-performance communication solutions, provides state-of-the-art IP telephony to mid-sized ventures through their GXP1760W HD IP phone. The GXP1760W is ideal for businesses that need to handle moderate call volumes on a regular basis, and it comes with WiFi support so that you can connect it to your wireless networks. Here's everything you need to know about this HD-quality IP phone.

Features and Benefits of The GXP1760W

The Grandstream GXP1760W IP phone was specifically designed for growing businesses. It's sleek ergonomic design, and a wide range of call management features means that it's well-suited to any company with moderate call volumes to consider. With 6 SIP lines enabled, 3 SIP accounts, and a host of programmable soft keys to help you gain more control over your communication stack, the GXP1760W has it all. There's even the option to personalise your ringtone and ring-back music if you prefer.

The GXP1760W also comes with dual auto-sensing and supports automated provisioning, so that you can roll out your new desktop devices as quickly and seamlessly as possible. Some of the most inspiring features include:

6 lines and 6 dual-colour line keys
4 XML programmable context-sensitive soft keys
24 digitally-programmable keys in total
5-way audio conferencing for easier conference calls
24 digitally programmable fast-dial keys
Built-in USB port for exporting and importing data
HD wideband audio with full-duplex hands-free speakerphone
Acoustic echo cancellation
Built-in PoE for power and network connections
Support for EHS compatible Plantronics headsets
Automated provisioning with AES encrypted XML configuration file or TR-069
Large phonebook with up to 2000 contacts and call history for 500 records
SRTP and TLS security encryption
Grandstream UCM Series IP PBX availability for Zero-config provisioning

The Grandstream UCM Series IP PBX solution also means that you can access 1-touch call recording and more for your HD IP Phone device. This means that your team can waste less time on provisioning and spend more time getting essential projects done throughout your business.

Tech Specs

Standards/Protocols: SRTP, TLS, IPV6, LLDP, LDAP, TR-069, SIMPLE, STUN, NTP, TFTP, TELNET, PPPoE, DHCP, DNS, ICMP, ARP, HTTP/HTTPS, RTP/RTCP, TCP/IP/UDP, SIP RFC3261

Network Interfaces: 10/100Mbps Ethernet

Graphics Display: 200 x 80-pixel backlit LCD

Auxiliary ports: RJ9 headset jack, USB, EHS port for EHS Plantronics headset

WiFi: Integrated dual-band Wi-Fi 802.11 a/b/q/n/ac

QoS: Layer 2 QoS, and layer 3 (ToS, DiffServ, MPLS)

Voice Codecs: Support for G.729A/B, G.711μ/a-law, G.726, G.722 (wide-band), G.723, iLBC, OPUS, in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO

Target Market & Regional Availability

Grandstream is a global company is currently headquartered in Boston, in the USA. Since 2002, the company has been growing through an established network of global distribution channels. Grandstream also has regional locations around the world, in the USA (LA, Dallas), Malaysia, Spain, Morocco, Israel, the Ukraine, and many other destinations.

The GXP1760W is explicitly designed for mid-sized enterprises and growing businesses that want access to next-level technology but can't afford to compromise when it comes to feature set and price.

How to Buy & Pricing

Grandstream sells all their high-level IP phones and communication products through a dedicated network of resellers and partners. The Grandstream brand has a fantastic track record for partnering with phenomenal distributors and service providers around the world. To purchase the GXP1760W, you'll need to connect with a local reseller in your area.

The average price for the GXP1760W at the time of writing is around £88.20 excluding VAT. Your pricing will depend on the channel partner or reseller you choose to purchase from.

FAQ & Finishing Thoughts

If you're looking for a high-definition IP Phone that can deliver next-level reliable sound quality and state of the art call management features, then the GXP1760W from Grandstream has everything you could need. As a device designed to support mid-sized and growing businesses, the GXP1760W is built from the ground up with scalability and future growth in mind. What's more, because it's straightforward to deploy, you won't have to invest in additional IT support to roll out your new desktop technology.

The sophisticated design and features of the GXP1760W make it an attractive option for mid-sized companies that handle a moderate number of calls every day. The GXP1760W is easy to use, and it even supports Plantronics headsets, your employees can decide how they want to take each call. With support for 5-way audio conferencing, the GXP1760W can also keep your remote teams connected through impromptu audio meetings.

Q: What kind of Security does the GXP1760W offer?

A: Grandstream prides itself on offering high-level security for its IP phones and SIP devices. The GXP1760W comes pre-packaged with 256-bit AES encryption configuration, as well as user and administration passwords to boost your protection. There is also MD5 and MD5-Sess based authentication available, TLS, SRTP, and 802.1 x media access control, and a Kensington Security Slot available too.

Q: What do you get with the GXP1760W package?

A: The full GXP1760W package comes with the GXP1760W phone, base stand, handset with cord, universal power supply, a quick installation guide, network cable and GPL licence. You'll need to buy the wall mount separately if you want to keep the GXP1760W off your desk.

Q: How Easy is it to set the GXP1760W up?

A: The GXP1760W is designed for quick and easy configuration. You can use it with the Grandstream UCM series PBX appliance solution for a zero-config approach to provisioning. What's more, the built-in USB port means that you can easily import and export data. Automatic provisioning is also available using AES encryption XML files or TR-069.

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