“Digital transformation is about secure, measurable and agile access to technology for businesses,” comments Peter “Willow“ Williamson, Director Sales & Marketing of Ericsson-LG Enterprise Distributor Aria Technologies.
The velocity of this transformation has only been accelerated dramatically by the work from anywhere on any device demands of the global pandemic.
Businesses have been forced to move to remote working virtually overnight. They needed to digitally transform fast.
Similarly, the demand for UCaaS solutions and the functionality required also accelerated exponentially.
The market has thus completely changed over the last few years. Now almost 80 % of the buyer’s journey is on-line, with telephony as a required part of the UCaaS application stack.
That’s because voice is still the killer application.
Whilst UCaaS cloud software vendors were adapting their platforms to voice, traditional telephony vendors, scrambled to develop collaboration integration with strong functionality in their applications stack.
But UC communications is not a one-size-fits-all business
iPECS Cloud leverages Ericsson-LG Enterprise’s long-established history in enterprise business communications.
That helps give iPECS Cloud inherent security and an unrivalled gamut of telephony features. Not only are deployments more secure. They are also more measurable and flexible.
Why is iPECS Cloud a good fit for most businesses?
- Full PBX Features – user experience
- All key Functionality in the basic pack
- Strong integration suite including TEAMS and 120 plus CRM
- Significant capabilities in remote working, remote collaboration and reporting
- Existing Handsets backwardly compatible and mobility integration
- Future VOLTE 5G developments
- Seamless deployment
Businesses concerned by a “born in the cloud” UCaaS approach, which neglects voice, might consider the more flexible iPECS Cloud.
iPECS Cloud – a UCaaS Nirvana?
As Ahed Alkhatib, Vice President of Global Sales and Marketing at Ericsson-LG Enterprise explains:
