In the final part of a three-part series looking at how hybrid working practices, spaces and cultures are changing the world of work forever, UC Today spoke to Poly experts to assess the cultural impacts of the post-COVID world on how we work.
[caption id="attachment_32015" align="alignright" width="150"]
Darrius Jones[/caption]
For Darrius Jones, Executive Vice President and Chief Strategy Officer at Poly, video communication will play a vital role in the new culture of work. “85% of communication is non-verbal and in my own experience, eight times out of ten I’m more effective at delivering my message with video than without it,” he said. “The culture of video is therefore going to help people get through this transition to new and hybrid ways of working.”
“This is going to be the norm,” he added. “68% of employers are adopting broader, more flexible working from home policies and 25-30% of employees will be working from home for multiple days each week by the end of 2021.”
This permanent change will enable increased flexibility in working patterns, help organisations recruit people from a wider geographic area and crystallise the shift to working from home but meeting at offices. Jones sees this being enabled by four key technologies: high definition home set-ups, collaboration tools, voice control and low touch devices and artificial intelligence and machine learning.
These are the tools that users will adopt but how they use them is the next critical dimension to address. “I don’t think we are going back to how things were. This is a fundamental shift and it will have different impacts in different parts of the world,” said Carl Wiese, Enterprise Vice President and Chief Revenue Officer at Poly. “Some countries with traditional command and control structures will need to adapt and flex to working from home models.”
“There’s no question that work cultures will change and this change will be different in each market,” he added.
Carl Wiese[/caption]
