An Important First Step: Atlassian Stride Opens its API to Developers

Since Atlassian first introduced their competitor to Slack, Atlassian Stride in September 2017, the platform has earned the interest of literally tens of thousands of working teams - all keen to implement the new solution into their daily communication strategy. While the number of people working with Stride might not be anywhere close to the level of users on Slack, it's safe to say that the service has some potential.

While Atlassian can usually be counted on to allow developers access to integrate and play with its products, the Stride API was stuck in closed beta for much longer than expected. However, finally, Atlassian has agreed to open the API to their developers. This should mean that Stride developers will gain access to a brand-new app management console, making it easier for them to enhance and transform their app credentials.

Personalising Your Stride Environment

With the now-open API, Atlassian hopes to provide Stride users with all the flexibility they need to personalise their communication and collaboration environment. After all, as the brand admitted in their release statement - all organisations are different, and each company has unique needs that they must automate to create the best "ChatOps" environment.

Importantly, the Stride team has highlighted the fact that any third-party apps created in the API will be "first class citizens". Developers will be able to design new bots and CX solutions centered around the successful sending and receiving of messages. Additionally, they can also create apps to display contextual information to users through the Stride user interface.

Developers can use app cards inside of their conversations and develop action buttons to simplify processes for agents and users. These buttons can work to initiate actions in Stride (by opening a dialogue box or sidebar for instance) or activate a back-end service at any REST endpoint.