The cloud communications company, Intermedia, has announced its UCaaS and CCaaS solutions will be available via Intelisys.
Intelisys, a service provider, can now add Intermedia Unite, Intermedia Contact Centre, and Intermedia SIP Trunking to its portfolio.
The two companies have formed an agreement whereby Intelisys can distribute Intermedia's technology through its partner programs: Agent and Customer Ownership Reseller.
Intelisys' sales network will be able to which of Intermedia's partner programs to sell through on a sale-by-sale basis.
John DeLozier, President at Intelisys, said: "We are extremely excited to welcome Intermedia into our portfolio of service offerings.
"Intermedia's unique channel programs will enable our sales partners to expand their market opportunities using the Intermedia sales model that best fits their business needs.
"Meanwhile, our partners' customers will enjoy the compelling benefits of the Intermedia portfolio of products, one of the most comprehensive, reliable, and secure communications and collaboration platforms available today.
"We believe our sales partners are really going to find great success with Intermedia."
Intermedia's Solutions and Partner Programs
Intermedia Unite: Intermedia's UCaaS solution, first released in 2018, includes chat, video conferencing, contact centre, business phone, backup, and file sharing.
Intermedia Contact Centre: The Intermedia Contact Centre is available as part of Intermedia Unite or as a separate service. Customers will be able to utilise its omnichannel routing (via voice, webchat, email, and SMS), interactive voice response, contacting customers through preferred communication methods.
Intermedia SIP Trunking: With SIP Trunking, customers can route their phone calls over the internet, which Intermedia believes will reduce costs.
