Intermedia is expanding its Service Provider Program into Europe, facilitated by a strategic partnership with Dutch Telecoms business Voys.
Voys aims to deliver modern and innovative comms services to the European mid-market. The company says it saw Intermedia's cloud-based platform as an ideal fit, enabling Voys to deliver enterprise-level capabilities without the need to develop a new system from scratch. By leveraging Intermedia's thorough UCaaS and CCaaS platform, Voys now offers a UC solution that scales effectively.
"We are absolutely thrilled to partner with Voys, a company that shares our commitment to innovation and customer-centric solutions," said Jonathan McCormick, CRO and COO at Intermedia.
Voys' strong presence and reputation across Europe, combined with our robust, award-winning cloud communications platform, creates an incredible opportunity to serve a broader range of customers with the best-in-class services they deserve. We are very much looking forward to this partnership and the shared success it will bring as we work together to challenge the status quo in the telecommunications industry."
Voys says Intermedia's all-in-one UCaaS and CCaaS solution simplifies communications and contact centre operations for its customers by integrating critical functionalities into a single platform. This unified approach aspires to reduce complexity, lower operational costs, and improve reliability by eliminating third-party dependencies. Voys affirms this will allow it to expand its offerings, knowing that Intermedia's solution meets high standards of performance and security.
Intermedia's detailed archiving solution also ensures compliance with stringent European regulatory requirements, protecting sensitive comms data and facilitating simple retrieval for audits. Voys stresses this aligns with its commitment to secure and reliable services.
"In Intermedia we have found a reliable partner to enrich our telecom operator platform with their UCaaS and CCaaS applications. This way, we can offer the best of both worlds in one solution for our customers," said Ben Hoetmer, Co-Founder of Voys. "The ability to offer an all-in-one, award-winning solution under our own Voys brand, which is already a household name in the regions we serve, was a unique offering from Intermedia's Service Provider Program.
"This white-label approach aligns perfectly with our mission to deliver top-tier, user-friendly, and customisable communications solutions to our customers without the costly CapEx needed to build our own platform."
