TelcoSwitch has appointed Joe Murphy to lead a new Dealer Channel for the business. Joining Russell Lux and the “MADMEN of Telephony,” Murphy brings nearly 2 decades of channel experience from his previous role at Adept Telecom.
Murphy believes that the current options for Dealers in the Channel are limited and plans to bring back a tried and tested model in order to recruit and support Dealers in selling next generation solutions.
He explained, “A number of years ago there was a departure from the traditional dealer model with vendors either developing their own billing platform or buying one, so a lot of dealers migrated to virtual reseller models. This is great for those wanting to develop businesses capable of provisioning and supporting a customer base but it has meant that there are limited options for freelance telecoms specialists who want to focus on selling and building commissions.
Not everyone wants the hassle that comes with running a business, training staff and looking after the day-to-day management of the customer, so we are here to bring back an option that was always popular but to support it with modern mechanisms.
