The JPL Explore, JPL Telecom's upgraded version of their Element X500 wireless DECT headset, is finally out; and it's got some refreshing updates for users.
The new and improved variant was born out of paying close attention to feedback from users on the previous version, and it definitely shows. It puts an even greater emphasis on all-day wearing, and offers the revamped look and feel, better audio, a more intuitive user experience and even a brand new conference function.
Shall we dig into the details, then?
Improved Comfort, Better Sound, Added Functionalities
Since the pandemic came along, extra-comfortable headsets designed for all-day wearing became a necessity. JPL's new Explore version takes perfect care of that aspect with its revamped headband.
"Physical comfort has been improved massively here," shares Jonathan Nuttall, UK Sales Manager at JPL Telecom. "This version has a new headband shape with a padded cushion for better all-day comfort, and we have added a soft leatherette cushion to the T bar and put larger softer ear cushions and gimbals for better fitting on the ear."
Improvements have been made in the sound department as well.
"We've got a brand new digital sound processor, which means better noise cancellation than the previous version. The speech is even clearer now," shares Thomas Clarke, Product Manager at JPL Telecom.
The Explore also presents some valuable new functionalities that didn't exist in the previous version.
"We've changed the appearance with a few coloured buttons, which makes for much more intuitive use, allowing quicker response," Clarke adds. "We've also added the ability for the user to turn off mute beeps, and disable auto-answer for people who need time to put their headset on before picking up the call."
A Unique, Future-Proof Modular System
Being a Wireless DECT headset makes the Explore a perfect product for office use, allowing a larger range, increased security and zero interference compared to Bluetooth. This makes it great for small offices, call centres, technical support teams, or anyone in need of a relatively wide range of motion while keeping their headset on.
But other than its standard EHS connection for desk phones, what makes Explore special is its unique modular system, both in terms of headband design and in terms of connectivity.
"You can change the headband from single ear to dual-ear at any given time in case you need to make a high-concentration call, which can be hugely beneficial," Nuttall explains.
