Kurmi has announced a new integration with ServiceNow that streamlines the management of unified communication users and services.
The product partnership eases management requirements and allows IT admins and helpdesk staff to carry out everyday UC tasks.
The UC management and provisioning automation platform, Kurmi, described the offering as representing value for ServiceNow customers through the “precision” and security it brings.
Available in the ServiceNow store, the certified integration reportedly delivers a seamless technological interaction between Kurmi and the cloud-based workflow automation platform, ServiceNow.
Micah Singer, CEO at Kurmi, outlined some of the benefits of the new partnership: “Kurmi’s integration with ServiceNow represents a significant step forward in simplifying and automating unified communications management for our mutual customers.
“Kurmi has developed a system with advanced and domain-specific tools and connectors for managing UC technologies.
“By leveraging the power of the Now Platform, we can deliver a more efficient, user-friendly experience that empowers IT teams to delegate routine tasks so that they can focus on strategic initiatives.
This partnership is a testament to our commitment to integration and automation and to provide our customers with the centralised tools they need to succeed in an increasingly complex UC landscape.”
Key Features of the Kurmi Integration
Simply called "Kurmi Integration", the new application gives IT teams the capability to perform a variety of tasks across the UC estate, which includes Microsoft Teams, Webex, and Cisco UCM.
ServiceNow’s product page for the new integration lists its key features and a breakdown of what these tasks involve.
