Microsoft is introducing a new way of managing incoming calls when a user is already busy with an existing call or meeting.
According to the Microsoft 365 roadmap, the feature will be called 'busy-on-busy'.
The new setting will allow Teams users to decide whether calls can come through, play a busy signal, or redirect the call based on their unanswered call routing preference.
The roadmap post states: "Manage how incoming calls are routed when you are busy in an existing call or meeting directly from your Calls settings in the Teams app.
"Choose from the option to allow calls to come through, play a busy signal, or redirect the call based on your unanswered call routing preference."
The busy-on-busy setting will be available to Microsoft Teams users on the desktop client and Mac devices.
Microsoft states that the setting will be generally available to users in February and coincides with several new features scheduled to come to the platform next month.
The first is a new Teams licence called Microsoft Teams Premium, which will provide admins and end users with extra features on top of their current Teams subscription.
The new licence is in a preview phase, with Microsoft giving organisations 25 free trial licences for the Teams Premium package so users can test the new features.
The free licences will only last for 30 days and will be available to customers who purchase a Microsoft 365 subscription.
