powering productive workplaces
Front pagesponsored · Microsoft
UC&C1 Mar 2021 · 1 min read

Mida C3 - The Microsoft Teams Contact Centre

Why Microsoft Teams contact centre buyers should care: UC Today on Mida C3, Microsoft 365 integration, legacy PBX parity and 3rd-party contact centre platforms.

Watch and subscribe on YouTube.

In this session we discuss the following:

  • Integrating your contact centre with Microsoft 365
  • Expectations vs reality – Should customers expect feature parity with a legacy PBX and contact centre solution?
  • How well does Microsoft Teams integrate with 3rd party contact centre platforms like Mida C3?
  • Mida C3 - finding out more

If you're looking for more information on this topic visit Mida Solutions.

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter, LinkedIn and Facebook pages. 

 

The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…
Read nextordered by techtelligence · every pick explained
more from Microsoft · sponsored

The Intelligent Control Plane: Why Cloud UC and Microsoft 365 Operations Must Move From Automation to Autonomy

15 Apr 2026
same beat · UC&CGoTo CX Complete: Is GoTo Building the SMB AI-Powered UC+CC Layer Before Rivals Catch Up?13 Aug 2026matches this topicMicrosoft Teams for Manufacturing: The Connected Factory Workforce12 Nov 2025