How many times in 2020 did you hear about office spaces being redundant and working from home will be the norm?
It’s a prediction that many will say needs more time to come into fruition. But with employees splitting their time between an office and their homes, it seems that a hybrid environment is where most organisations will be moving to, so it may seem like an odd move to announce a new office.
But that’s exactly what CTI & CRM integration specialists, Mondago, have done unveiling a new double-level, 5,000 square foot Peterborough headquarters. Their new HQ has given Mondago an opportunity to demonstrate how their suite of solutions can be deployed in more than one scenario.
“Given the technology that we provide, these environments are something that we're focused on,” says Mondago Chief Operating and Financial Officer, Francois Roux.
“This office demonstrates how we prioritise innovation, functionality and user experience. When our co-workers are home working or sitting in the office, the principle is somewhat the same, but the experiences that they have within each environment are different, which leads us to make necessary adjustments”
“Our philosophy as the Leaders in CTI & CRM Integration is that we continue to fulfill the requirements of our global marketplace. Therefore, we continue to innovate and create an environment for our office that’s very versatile and effective, yet feels like home. We look into every scenario to make sure that the user’s experience is the priority focus, for our Partners and our employees regardless of where they are. During the time of hybrid working, we were able to measure this through the success of our solutions.”
UX HQ
As Roux said, at the heart of all the Mondago solutions is the user’s experience, ensuring that customer employees can be productive and efficient in any situation.
Much of the same philosophy has been applied to the design of the new headquarters. During the planning phase, Mondago identified that employees work in different ways throughout the day and have built various workspaces to accommodate these different working methods.
Roux said that building these different zones has led to a more productive workforce, with less formally organised collaboration and gives more room for informal chats while working together in communal areas.
“What we've done is we've split the new HQ into two different distinct zones” said Roux.
“Upstairs area is where there are the traditional desks and monitors, for all of our local and global remote co-workers, but we've incorporated into those areas an open floor plan with communal drinks, snacks, and coffee areas and a standing meeting space which are all used as quick collaboration spaces”






