Microsoft has rebranded Operator Connect Mobile to Microsoft Teams Phone Mobile at Ignite 2022.
The integration, which is now available to all users, allows for a SIM-enabled number across mobile, desktop and Microsoft Teams.
Microsoft Teams Phone Mobile is a fixed-mobile convergence that combines a user's carrier service and the collaboration platform.
"Earlier this year, we shared our vision for using a single, business-provided phone number as a user’s mobile and Teams Phone number, enabling new levels of mobility, flexibility, and efficiency.
"This resonated with organizations responsible for supporting a mobile and hybrid workforce.
"Teams Phone Mobile, previously known as Operator Connect Mobile, is now available for Rogers Business customers in Canada and Telia customers in Sweden.
"BT, Deutsche Telekom, Swisscom, and Verizon will expand Teams Phone Mobile market coverage in coming months."
How it Works
Teams Phone Mobile means that users can use their mobile phones how they normally would while the organisation can enable business calling features and policies on their mobile devices.
The integration allows calls to move seamlessly across networks and devices without interruptions.
For example, a user can start a call via a mobile phone network and then move it to an internet-based video call in Teams without having to hang up and restart the interaction.
Microsoft states that this feature enables "rich communication and collaboration" between users.
