Firstly Patrick and Mike explore the changes that have taken place in the workplace and whether the physical location of users is even important in modern industries.
Mike explains, using his vast experience of the tech industry, how often interior designers and planners are not working in conjunction with technology providers to provide the best workspaces possible. We then explore the technologies and tools that organisations can use to ensure they create the best possible experience for their users.
Voice analytics, Big Data, AI and ML are all currently in their infancy but Mike explains how these emerging technologies will only improve the user experience as they are developed.
