Patrick was joined by special guest Patrick Sullivan, Co-Founder of 2600Hz.
2600Hz was founded on the principle of distributed technology platforms to enable infinite scalability and redundancy.
"It's not just a phone system any more, it’s a phone system that’s connected to your CRM and it’s a phone system that has programmable APIs."
The new technology features enable customers to develop some really interesting use cases and end to end solutions for their individual organisations. Patrick provides various real world examples of how customers are using the technology.
Primarily an engineering company 2600Hz rely on the automation of tasks to minimise the logistics of internal staff. The internal engineering team continues to grow so that they can further develop the platform's tools.
CPaaS has become increasingly popular for organisations within the industry and 2600Hz are able to utilise this popularity to integrate UCaaS and CPaaS within their platform. CX provision is the key aspect of the platform and that is underpinned by the reliability, integration and customisation that 2600Hz offer.
