Christopher Carey
ServiceNow
22 stories · newest first
Mitel's State of Workforce Communication Report Unpacked
Organisations are investing heavily in communication tools and AI, yet workers say those tools still aren't fit for purpose
Christopher Carey · 20 Aug 2026
OpenAI/Hugging Face Aftermath: What It Means for AI Agent Security
The OpenAI Hugging Face incident has exposed new AI agent security risks. Ray Eitel-Porter explains the safeguards organisations need.
Christopher Carey · 5 Aug 2026
AI Is Moving From Taking Notes to Taking Control
AI collaboration is moving beyond meeting notes. Daniel Burrus explains how agentic AI can coordinate work, and why human oversight matters.
Christopher Carey · 27 Jul 2026
Why Voice Can No Longer Be the Exception in UC Compliance
For years, voice was the blind spot in communications compliance – too voluminous to review manually, too complex to capture properly, and not yet on…
Christopher Carey · 21 Jul 2026
Study Finds Only 7% of Senior Leaders Are Seeing ROI From AI – What's Going Wrong?
A new study finds just 7% of senior leaders have established ROI from AI. QuantSpark's Adam Hadley explains what businesses are getting wrong
Christopher Carey · 16 Jul 2026
Big UC Update: Gamma's Managing Director Will Morey on AI, the Channel and Why Simplicity Wins
Will Morey on Gamma’s channel-first AI, data sovereignty, PSTN switch-off and UC for SMEs.
Christopher Carey · 15 Jul 2026
From Strategy to Reality: Closing the Enterprise AI Execution Gap
Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact?
Christopher Carey · 22 Jun 2026
Is AI Causing Employee Burnout – Or Curing It?
Christopher Carey sits down with Snorre Kjesbu from Cisco to unpack AI's real impact on the employee experience.
Christopher Carey · 27 Apr 2026
What to Expect at AWE 2026: Smart Glasses, Spatial AI & the Future of XR
AWE 2026 will highlight smart glasses, spatial AI, physical AI, enterprise XR deployment, privacy concerns, and what these mean for XR.
Christopher Carey · 23 Apr 2026
From Gaming Gimmick to Business Tool – The XR Transformation
Kevin Sheehan, CEO of Customer XR, explains how XR in business is moving beyond gaming, with real ROI in training, tourism, and more.
Christopher Carey · 22 Apr 2026
The Autonomous Workforce Is Here – But Do Enterprises Trust It Yet?
Why enterprises trust agentic AI matters: ServiceNow’s Rohan Gaikwad on ROI, human-in-the-loop design, summarisation, email generation and AI workflows.
Christopher Carey · 21 Apr 2026
GenAI’s Unexpected Power Users: Big Banks are Driving Adoption, says Loopio CEO
Host Christopher Carey speaks with Loopio CEO Zak Hemraj about Loopio’s latest industry report on the impact of generative AI.
Christopher Carey · 15 Apr 2026
XR in Career Training: Bridging the Gap Between Classroom and Career
Many people are being asked to make big career decisions with very little real insight into the jobs they are choosing.
Christopher Carey · 10 Apr 2026
AI Meeting Rooms, Hybrid Work, and the Future of Collaboration
Hybrid work has become the default — and that means the devices, meeting rooms, and collaboration platforms we rely on have to “just work”.
Christopher Carey · 9 Apr 2026
From False Positives to Real Risk: AI‑Driven Compliance in Modern UC
This interview shows why AI-driven compliance in UC matters: Global Relay explains moving beyond false positives, archives and review fat
Christopher Carey · 1 Apr 2026
Beyond the Hype: Lenovo, Arthur and the Business Case for XR in 2026
Lenovo and Arthur show why enterprise XR now has a clearer ROI in 2026, with AI, training and digital twins.
Christopher Carey · 3 Mar 2026
Navigating the Regulatory Tsunami: Will Your Communications Stack Hold Up?
Why it matters: NIS2, DORA and AI rules are turning communications into critical infrastructure. Published on UC Today, Mitel’s Martin Bitzinger explains resili
Christopher Carey · 25 Feb 2026
Is the Metaverse Really Dead – or Just Evolving?
After recent job cuts, many are asking if the metaverse dream is over. Christopher Carey sits down with Kevin O'Donovan.
Christopher Carey · 29 Jan 2026
Turning Compliance Into Competitive Advantage: Inside Metrigy’s UC&C Study
Why UC&C compliance now drives risk and value: Metrigy’s study shows Teams, WhatsApp, SMS and AI assistants raising issues. Published on UC Today, with Global R
Christopher Carey · 22 Jan 2026
Powering Productive Workplaces: Why We’re Betting Big on EX in 2026
UC Today is expanding. Explore our 2026 focus on the complete Employee Experience (EX) stack—from human-centric strategy to AI and security innovation.
Rob Scott · 22 Dec 2025
Revolutionizing Voice Solutions in Microsoft Teams
SIPPIO helps partners simplify Microsoft Teams voice with carrier-grade UC, VoIP, Avaya insight and AI-led growth.
Christopher Carey · 17 Nov 2025
SIPPIO’s Fleet Week 2025 Unpacked: AI-Driven Voice, Accelerating Channel Growth, & the Future of UC
SIPPIO’s Fleet Week 2025 shows how AI-driven voice, Microsoft Teams, Cisco Webex and Zoom can open channel growth and UC savings.
Christopher Carey · 7 Aug 2025